Our Promise

All Aboard Toys is dedicated to providing our customers with a superior level of service. To honor this commitment, we:

• Offer a complete satisfaction guarantee
• Will respond to 99% of emails within an average of 24 hours, not including major holidays
• Will answer 90% of phone calls within an average of 60 seconds, not including direct response campaigns
• Will send a refund notification to a customer within an average of two hours after refund is processed

Staff

Our Customer Care staff is trained on each brand and the characters associated with it. They are readily prepared to answer in a knowledgeable fashion any and all customer inquiries related to specific brands.